CloudSites Webmail unavailable

Incident Report for DG Technology

Resolved

Normal service has been restored.
Posted Oct 14, 2026 - 15:19 BST

Investigating

We are currently aware of an issue affecting access to SiteHQ CloudSites webmail. Engineers are working to restore normal service.

Access via POP and IMAP for inbound and SMTP for sending is unaffected. Customers should still be able to send and receive emails using configured email clients, including those on mobile devices.

We understand the impact this is having on you and are grateful for your patience.
Posted Oct 14, 2026 - 14:19 BST
This incident affected: Hosting (CloudSites Platform).