VoIP - One way audio issue

Incident Report for DG Technology

Resolved

Normal service has been restored as of 13:00, please accept our apologies for any inconvenience this outage caused.
Posted Apr 03, 2018 - 13:24 BST

Identified

We believe we have identified the cause of the one way audio issue, and are currently working to resolve it. Please accept our apologies for any inconvenience this may cause.
Posted Apr 03, 2018 - 12:40 BST

Investigating

We're investigating reports of one way audio on our VoIP service, and will post an update when further information is available.
Posted Apr 03, 2018 - 12:20 BST