We have seen inbound call behaviour return to normal as of 14:15, we apologise to impacted customers. Our engineers will continue to investigate to ensure a root cause is found, and any action required taken.
Posted Jul 13, 2022 - 14:35 BST
Investigating
Engineers are investigating intermittent inbound call issues causing some VoIP extensions not to ring. We're working to restore normal service.
Posted Jul 13, 2022 - 14:12 BST
This incident affected: Telecoms (Voice over IP (VoIP)).