CloudSites platform outage - Windows / IIS
Incident Report for DG Technology
Resolved
Engineers have restored normal service to websites using Windows / IIS technology on our CloudSites platform.

A RFO (Reason for Outage) is available to customers affected, please contact support@sitehq.com for a copy if required.

Thank you for your patience.
Posted Aug 03, 2023 - 10:06 BST
Monitoring
Engineers have put in place a fix and we are now monitoring to ensure this has fully restored affected services.
Posted Aug 03, 2023 - 10:00 BST
Investigating
We are currently investigating an issue on our CloudSites platform affecting websites that use Windows / IIS technology.

Websites using Linux technology are unaffected.

Engineers are working to restore normal service.

We apologise for any inconvenience caused.
Posted Aug 03, 2023 - 08:25 BST
This incident affected: Hosting (CloudSites Platform).
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